Email API and mailboxes: two different Postline workflows

Email often means two different jobs. In one workflow an application automatically sends a confirmation, notification or system message. In another, a person opens an inbox, reads incoming messages and replies. Treating those workflows as interchangeable makes product selection harder.

Postline covers two directions: Email API/SMTP for transactional messages and Postline Mail for inboxes and correspondence. The first is an application integration; the second supports everyday work with email. Start with that distinction when choosing a product.

For automatic sending, define the application event that triggers the message, its recipient and how the team will track the outcome. For a mailbox, consider the users, incoming messages and the correspondence workflow. These questions help identify the right product before integration begins.

Once a workflow is chosen, review its configuration, pricing and terms. Do not transfer expectations from one direction to the other just because both carry the Postline name. The SRS catalog page helps you find the appropriate service and continue reviewing its conditions.